Privacy Policy

1. Who we are

Nexio IT Solutions LLC is a company registered in Sharjah Media City — Shams FZ, Sharjah, United Arab Emirates. We are the controller of the personal data described in this policy. You can reach us at contact@nexioits.com.

2. What we collect

We collect only the information you choose to give us:

• Contact form: your name, business email, company, phone number (optional), enquiry type, and message.
• Booking a call: your name, email, and any details you add when scheduling, collected through our scheduling provider.
• Preferences: a cookie storing your chosen language, and a browser storage entry for your light/dark theme setting.

3. What we do not collect

We do not use advertising cookies, analytics trackers, or third-party marketing pixels on this website. We do not build profiles, sell personal data, or share it for advertising purposes.

4. Why we use it

We use your information solely to respond to your enquiry, schedule and hold meetings you request, and keep a record of our correspondence with you. We rely on your consent, given when you submit the form or book a call, and on our legitimate interest in responding to business enquiries.

5. Who we share it with

We share data only with service providers who process it on our behalf, under contract, and only for the purposes above:

• Resend — delivers contact form submissions to our inbox.
• Cal.com — handles meeting scheduling and calendar invitations.
• Our email and calendar providers, used to receive and manage your enquiry.

6. International transfers

Some of these providers store or process data on servers outside the United Arab Emirates. Where that happens, we rely on the provider's contractual safeguards to protect your data to a standard consistent with UAE requirements.

7. How long we keep it

We keep enquiry correspondence for as long as needed to deal with your request and for a reasonable period afterwards for our business records. If you ask us to delete your data and we have no legal reason to keep it, we will.

8. Your rights

Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may:

• Ask what personal data we hold about you and request a copy.
• Ask us to correct data that is inaccurate or incomplete.
• Ask us to delete your data, where we have no legal reason to retain it.
• Withdraw your consent at any time.
• Object to or ask us to restrict how we process your data.

9. Security

This site is served over HTTPS and we apply appropriate technical measures to protect data in transit and at rest. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we take the protection of your data seriously.

10. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

11. Contact us

For any question about this policy, or to exercise any of the rights above, email contact@nexioits.com. If you believe we have not handled your data properly, you may also raise the matter with the UAE Data Office.